Reduce your network spend. With no risk. $22M+ saved.
We do the work, for you. Guaranteed to Save.
VOICE + MOBILITY
INTERNET + DATA
SECURE + MANAGE
SETUP + SUPPORT
Technology Related Insights for your critical business decisions
Every technology decision is now a business decision. The choices you make today can have lasting impact for years to come — which is why you need clear, reliable insights to help you fully succeed in your role.
SmartFiber has been notified of a Toll Free & SIP routing issue impacting > 12 users. Our engineers have identified and applied the solution and we are currently awaiting network propagation.
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Submit the form and our team will get to work compiling options from the largest service providers in the world with a low price GUARANTEE.
Schedule a Call or Email Requirements - GUARANTEED to SAVE!
Show Me Good, Fast, & Cheap
Create your Account
What We Need:
- List of Existing Locations
- Current Provider Invoices with invoice start date
- Current provider contracts if available
- Detail immediate or urgent service requirements
PREFER TO TALK – CALL US AT 866.500.1188
What Happens Next
- Your Existing Service Locations, Services, and Agreements will be logged in your Dedicated Portal
- Immediate, Expiring, and Expired locations will be routed to our marketplace of over 200 service providers
- Our tool will filter the product, geography, and requirements to insure we’re contacting the right providers, right away!
- Your Assigned Owner’s Representative will contact you within 1 day to discuss preliminary findings and near-term objectives
SIMPLE & AMAZING
Unparalleled Sourcing & Deployment Support
Proactively renew, manage, transform, and capitalize on complex, administration heavy, technology advancements.
Create a single source of truth for communications & cloud
Streamline & automate IT Purchases & Projects
Uncover insights and enable fact-based transformation
Reduce expense with forecasted savings
Service Renewals
Our data driven procurement portal allows you benchmark your existing spend against regional and national averages for like services. Forecast savings from day 1 and automate your transformation.
Project Management
SmartFiber simplifies complex, error-prone service implementation processes. Let SmartFiber save you time and money with consolidated, accurate, and adept Vendor Project Management.
Local Integration & Setup
Efficiency is a necessity. That’s why SmartFiber works with your existing IT Vendors while having the ability to fill any gaps in coverage or technical aptitude. Technicians available in all 50 states!
Proactive Monitoring
As part of a complete lifecycle management solution we proactively monitor every network interface and act on your behalf at the first sign of degradation. Eyes on glass 24/7 will intiaite, track, and escalate service interruptions.
Pricing
SmartFiber Plans & Pricing
Basic
- 20% Savings Guarantee
- Technical Audit & Asset Documentation
- Dedicated Network Buying Expert
- Dedicated Project Manager
- Renewal Management
- Financial Negotiations
- Price Benchmarking
Consolidate
- EVERYTHING IN BASIC PLUS:
- Consolidate All Vendor Invoices
- Forecast Network Expense
- Dedicated Billing Account Manager
- Custom Reporting
- Dedicated Network Buying Expert
- Dedicated Project Manager
Support
- EVERYTHING IN BASIC PLUS:
- 24 x 7 Circuit Monitoring
- Carrier Trouble Ticket Resolution
- 24 x 7 NOC
- SLA Performance Reporting
- RFO Management
Every Vendor, Technology, & Location - Nationwide.
Network Services
Connect all your locations, privately, and securely with our Wide Area Networking Solutions and Software-Defined Wide Area Networking Solutions
- MPLS IP-VPN
- Layer 2 Private Networking (VPLS)
- Wireless Back-Up
- SD-WAN
Enjoy business class internet access for you and your customers, with endless failover and out-of-band connectivity options.
- Dedicated Internet Access
- IP Transit
- Satellite Internet
- FIOS / Cable Coax / DSL
- LTE Internet (mobile)
- Fixed Wireless Internet
Our broad portfolio of Ethernet and Private Line Services provides simple, cost-effective ways to connect business locations, deliver applications, data, and information.
- Ethernet HUB (Network-to-Network Interface)
- Ethernet Private Line (EPL)
- Wavelength (10, 40, & 100G)
Unified Communications & Voice
Enjoy manageable, reliable VoIP and data bundles that integrate your communications and provide exceptional scalability and reach.
- Hosted PBX / Unified Communications as a Service (UCaaS)
- Enterprise SIP
- IP Analog
- Traditional Analog
- Elevator & Alarm Analog
SmartFiber has the experience, network, customer support and systems to ensure that you have the best possible voice communications experience.
- Local Phone Numbers
- Toll Free Numbers
Fax Services
Managed Services & Public Sector
Switching is easier than you think.
Keep the simple parts of your business simple.
- Drive productivity
- Control Costs
- Improve customer experience
- Scale your business with ease
Get Connected
Talk With an Expert to Get Started Today!
Your providers should all work together as one, so shouldn’t you manage from one place? Manage every location and provider, nationwide, through a single SmartFiber Dashboard.
What They’re Saying
Testimonials
SmartFiber really is great to work with. You know you’re in good hands when you receive notifications from SmartFiber about an internet outage, before your own staff informs you!
SmartFiber understanding of advanced enterprise networks and the various levers to obtain a Comcast response, truly streamlines operations for enterprise clients nationwide.
Our Services
Guaranteed to reduce your network spend
Save on Service Renewals
We organize your enterprise internet and telephony renewal dates and aggregate your contracts. Then, we work directly with your service providers to accomplish your team’s objectives upon every renewal. See you later, auto-renewals.
Vendor Management
For companies who use a lot of enterprise connectivity, it’s impossible to know if you are paying the right price and there aren’t enough hours in the day to effectively manage all of your services renewals. With SmartFiber, we do it for you.
Data Backed Negotiations
Sales conversations aren’t a good use of your time and enterprise pricing fluctuates market to market. We facilitate the commercial conversations, so you can remain strategic. It’s easier to buy enterprise connectivity, when you’re backed by data.
Managed Projects
Your internal IT & Operations Executives driving technology roll-outs spend a significant amount of their project effort eliciting updates and scheduling vendors. With SmartFiber, your dedicated Project Manager manages both your ‘Connect’ (large service providers) and ‘Configure’ (local IT staff, or 3rd party IT support) Providers to communicate progress, initiate setup, and provides single source of truth in all new deployments, at every location, nationwide.
Dedicated Support
One stop solution to every connection failure or configuration requirement. Our team consolidates the interface to your downstream providers and works, on your behalf, to resolve issues and eliminate finger pointing in your stack.
Customers
FAQ
What do we need to provide in order to get started?
We’ll need a list of your existing service locations, (in a spreadsheet, email or web-site link), current Service Providers, existing services (i.e. speed, due-date, vendors), and a list of any time sensitive purchase / renewals.
Once your data has been compiled we will immeidately work towards the time sensitive and out of term service requirements.
What is the time commitment on our end?
Onboarding: a 30 minute call where we discuss your requirements, IT staff you manage, and your long-term and near-term objectives.
After results are compiled: a 15 minute sync with your central point of contact to discuss alternate solutions and renewal terms to your current services.
After orders are placed: a weekly/biweekly 15 minute sync with your Project Manager to run the duration of your installation. We insure orders are flowing as intended and savings are realized upon completion.
What if I already use a 3rd party IT Vendor?
SmartFiber sits alongside your IT Services & Hardware vendor to pro-actively talk with Service Providers on your behalf – we do not need to be prompted to do our job. Think of your SmartFiber spend management support as a fancy calendar: it keeps track of renewals, deliverables, contracts, spends and so forth.
But your calendar can’t talk with vendors – it just keeps track of when renewals happen. SmartFiber actually works with vendors for you and keeps your staff and local IT up to date and on task.
In other words, we use your SmartFiber portal to know which vendors to contact and when. We save you the hassle of going back and forth with them yourself and present the best & final offer from all available options.
Do you charge a percentage of savings?
No. We obtain deep discounts through bulk purchase agreements and Solution Provider Programs offered by the largest Service Providers worldwide. The efficiency we operate reduces stress from both you and the Service Providers in your stack. The consolidated interface we provide insures all parties are making decisions with the most informed perspective.
Who is our contact once we sign up?
Your Service Provider(s) and local IT Vendors / Staff do not need to change. As a compliment to their effort, you will be assigned two SmartFiber Staff who work as an extension of your team to identify savings & deliver services:
- A Contract Consultant for strategy meetings, savings review, and contract negotiation.
- A dedicated Project Manager to manage Service Providers Orders, installation status, and billing errors.
Every member of your account team have been top-performing Sales, Project, and Operations Staff with direct experience working for the very Service Providers we manage – so we know exactly what levers to pull to get you a better price, install, or credit.
Is it too early to work with SmartFiber if we don't have immediate requirements?
It’s never too early to understand savings, organize your contract termination dates, and pro-actively identify a greater value. And, we organize your service contracts for you!
That means we’ll track down your existing contracts, requirements, renewal dates, and expense and add your data to your dedicated Portal. We want to get things in place so you never have to scramble for a last-minute renewal – and lose leverage.
This also means we start talking with your Service Providers as early as 6 months before your existing contract termination. Providing you the maximum time to make an informed buying decision.
Satisfaction Guaranteed
Value as a North Star
We aim to identify the greatest value in every opportunity we source. Confidently identify, provision, and manage the best available solution at every enterprise node for every connected requirement.
30 Day Money Back Guarantee
We are committed to keeping your business powered and running smoothly. But if you aren’t completely satisfied with our services within the first 30 days, we’ll refund your money.
Digital Enablement
As digitalization continues to transform the way organizations do business, every technology decision becomes a business decision. The choices you make today can have lasting impact for years to come — which is why you need clear, reliable insights to help you fully succeed in your role.