Business Development Manager

This role is located in Virginia Beach, VA.

Preferred Qualifications
• 1 -3 years of experience selling Infrastructure Software, Databases, Analytic Tools, or Applications Software.
• Experience leading cross-functional teams including partners, sales engineers, and project managers.
• Experience supporting accounts through long and / or complex sales and implementation projects.
• Experience leveraging C-level relationships to sell enterprise solutions.
• Ability to work with partners, engineers and customers to identify technical requirements, define migration plans, and build business cases for migrations.

About The Job

The SmartFiber Consulting team helps customers transform and evolve their business through the use of next-generation IP & Cloud based technologies.  As part of a Solution team in this rapidly growing business, you will help drive adoption within the future of enterprise technology which enables our clients to connect with customers, employees and partners.

As a Business Development Manager, your primary responsibility is to grow SmartFiber’s market share within existing corporate accounts and via co-sell partnerships. You will build strong customer relationships and align our service offerings to their needs.  Additionally, you will be party to a cross-functional team comprised of our sales partners, engineers, and project professionals to develop strategies for successful adoption of enterprise communication solutions.

SmartFiber helps thousands of organizations empower their employees, serve their customers, and build what’s next for their business — by designing and deploying secure, high-performing, enterprise communications networks. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to WAN services, cloud applications, devices and hardware. And our teams are dedicated to helping our customers and operators see the benefits of our technology come to life.

Responsibilities

• Lead partner engagement and lead gen efforts by leveraging partner ‘positional advantage’ with SmartFiber ‘special capabilities’.

• Drive consistent growth by managing the business cycle (including prospecting, qualifying, forecasting, and closing new agreements and managing your book of business).

• Groom customer relationships with digital marketing techniques and omni channel (email, text, phone) campaign strategies.

• Manage end-to-end business-cycles, often presenting to C-level executives in corporate accounts.

• Drive a sell with growth strategy with SmartFiber’s partner ecosystem by roadmapping the transformation process and seeing projects through fruition

Qualifications

• Bachelor’s degree or equivalent experience
• 3 – 4 years’ prior industry related business management experience or 1-3 years technology sales experience
• Strong communication and interpersonal skills
• Proven knowledge and execution of successful development strategies
• Focused and goal-oriented

Preferred Qualifications
• 1 -3 years of experience selling Infrastructure Software, Databases, Analytic Tools, or Applications Software.
• Experience leading cross-functional teams including partners, sales engineers, and project managers.
• Experience supporting accounts through long and / or complex sales and implementation projects.
• Experience leveraging C-level relationships to sell enterprise solutions.
• Ability to work with partners, engineers and customers and articulate complex strategies in web/video/voice presentations

Program Operations Director

Minimum Qualifications
• Bachelor’s degree or equivalent practical experience.
• 10 years of experience with telecom, internet, or cloud (or related) firms.
• 7 – 10 years of executive experience leveraging digital technologies to transform business and operational processes – 2+ years in managerial role
• Experience with information technology and computer systems that support enterprise goals (including exposure to Cloud technologies and IP based solutions).

•Excellent written and verbal communication skills

•Proficiency with common Agile practices, service-oriented environments, and better development practices

Preferred Qualifications

• MBA degree.
• Experience operating in a global role/on a global scale.
• Experience with a mix of executive digital transformation within a start-up / growth software or tech organization coupled with consulting.
• Established, actionable global executive/C-suite relationships.

About The Job

The Programs Operations Manager is responsible for supporting in the improvement of organizational efficiency, specifically in administrative, programmatic and financial operations to accelerate development and long-term success.

SmartFiber is a business technology firm recognized as a regional leader in delivering a secure, open, and intelligent enterprise infrastructure and cloud connectivity solutions.  Today, operators across more than 1000 companies trust SmartFiber to modernize their computing environment for today’s digital world. We are helping thousands of organizations, including many of the world’s largest companies, transform their businesses.

In this role, you will drive your team to meet and exceed challenging growth targets.  You will work collaboratively with customer, partner, and employee stakeholders to architect, design, build, deliver, and enhance existing IT systems.  You will manage project staff responsible for data capture, analysis, and customer correspondence.  You will work hands on in developing a roadmap to integrate software systems, execute correspondence, and automate processes.    

You will also possess a natural player-coach mindset; you will be equally comfortable and effective interfacing with C-level executives or working in the details of a large deal contributing to the technical design our of solution.

You enjoy ownership, responsibility, and the opportunity to leverage entrepreneurial talents; you will run the business autonomously, while leveraging the connections to the broader organization.

SmartFiber provides organizations with leading infrastructure, platform capabilities and industry solutions. We deliver enterprise-grade solutions that leverage cutting-edge technology to help companies operate more efficiently and adapt to changing needs, giving customers a foundation for the future. Customers on three contintents and all 50 states turn to SmartFiber as their trusted partner to solve their most critical business problems.  Our customers demand solutions that work and in order to achieve their objectives, demand operational excellence.

Responsibilities
• Manage a team of Project Managers, Carrier Management, and Administrators dedicated to delivering value to SmartFiber’s Connect + Configure solutions, and meet quarterly and annual business growth objectives.
• Recruit top talent and coach the team with a focus on providing actionable, forthright feedback.
• Create and drive innovative programs focused on achieving growth at scale (e.g. solution selling).  Meet with customers/prospects and participate directly in the largest and most complex customer opportunities in the sector.
• Inject operational excellence into the organization, including managing product road-map and growth via processes and supporting activities (e.g. regular team forecast reviews, knowing when to involve other groups like Pre-Sales, Channels, Marketing, Support,  Network Sales Sales teams, etc.).

SmartFiber is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.